Dealer Leather Warranty and Return Policy

This page summarizes, in DOMA’s own words, the warranty and return terms Dealer Leather has given DOMA in writing for its products. Last reviewed by DOMA on November 3, 2026.

For Dealer Leather products bought from DOMA, these terms apply together with DOMA’s Product Warranties and Returns policy. Where the two differ, the vendor’s current policy governs, and DOMA reviews each request case by case. Send every return, exchange, warranty, or damage request to DOMA, not to the vendor; DOMA handles it with the vendor for you.

Returns and Warranty

• The vendor accepts return and warranty requests within 30 days, for unused items only. DOMA requires your request within 14 days of delivery so it can be submitted in time.
• The vendor charges no restocking fee on returns.

Damaged Items

• The vendor takes care of items that arrive damaged when they are reported within two weeks of receipt. DOMA requires the report within 3 days of delivery, with photographs.

Shipping

• Vendor shipments are not insured automatically. Insurance can be added when you order, priced per order, and the added charge is added to your order.
• Return shipping costs the vendor charges are the customer’s, as set out in DOMA’s Product Warranties and Returns policy.

How to Start a Request

Contact DOMA Member Services at (978) 582-1298 ext. 2 or through the Contact form on this Site with your order number and photographs. DOMA gets any authorization the vendor requires and sends you instructions. Do not ship anything back until you have those instructions.

Important

Vendors may change their warranty and return policies at any time without notice to DOMA. This summary is provided for convenience only and may not reflect a vendor’s current terms. The vendor’s policy as stated by the vendor on the day a request is made governs that request, as set out in DOMA’s Product Warranties and Returns policy. All vendor policy summaries are listed in Forms and Documents.