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Daytona Helmets Warranty and Return Policy

This page summarizes, in DOMA’s own words, the warranty and return terms Daytona Helmets publishes for its products and has confirmed to DOMA in writing. Last reviewed by DOMA on November 3, 2026.

For Daytona Helmets products bought from DOMA, these terms apply together with DOMA’s Product Warranties and Returns policy. Where the two differ, the vendor’s current policy governs, and DOMA reviews each request case by case. Send every return, exchange, warranty, or damage request to DOMA, not to the vendor; DOMA handles it with the vendor for you.

Returns

  • The vendor accepts return requests within 30 days of purchase. DOMA requires your request within 14 days of delivery so it can be submitted in time.
  • After a return is approved, the item must be shipped back within 14 days.
  • Items must be unused, unwashed, undamaged, in the original packaging with tags attached, and packed in the dust cover bag provided. Items that do not meet these conditions are refused.
  • Approved refunds go to the original form of payment after inspection.

Exchanges

  • Exchange requests must be made within 14 days of purchase.
  • Exchanged items must meet the same conditions as returns; items that do not may be refused or charged a restocking fee.
  • Replacement items ship at no additional outbound charge, subject to stock.

Damaged or Defective Items

  • The vendor requires defective or damaged items to be reported within 5 days of receipt. DOMA requires the report within 3 days of delivery, with photographs.
  • For items damaged in shipping, the vendor files the claim with the carrier and can send a replacement while the claim is open.

Shipping and Final Sale

  • The customer pays return shipping, and it is not refunded.
  • The vendor is not responsible for packages lost, stolen, or damaged on the way back; insure your return shipment.
  • Not returnable: gift cards, final sale items, used helmets, and purchases made at motorcycle events, bike weeks, rallies, and bike nights.
  • Vendor shipments carry $100 of carrier insurance. For a higher-value order, added insurance, a declared value or a signature requirement can be arranged when you order; the carrier’s added charge, usually about $5 to $10, is added to your order.

Warranty

Daytona Helmets warrants its products against manufacturer defects for one year. Daytona has told DOMA that it works to make defects right even after that year, so DOMA reviews every defect claim with the vendor case by case. Fit and sizing are not defects.

How to Start a Request

Contact DOMA Member Services at (978) 582-1298 ext. 2 or through the Contact form on this Site with your order number and photographs. DOMA gets any authorization the vendor requires and sends you instructions. Do not ship anything back until you have those instructions.

Important

Vendors may change their warranty and return policies at any time without notice to DOMA. This summary is provided for convenience only and may not reflect a vendor’s current terms. The vendor’s policy as stated by the vendor on the day a request is made governs that request, as set out in DOMA’s Product Warranties and Returns policy. All vendor policy summaries are listed in Forms and Documents.